Privacy Policy

Last Updated: July 3, 2026

Mangamma Ruchulu (“we”, “our”, “us”) operates the website mangammaruchulu.com and its subpages, including the online reservation and franchise inquiry sections. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our website and services.

By using our website or submitting information through any form on it, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect the following types of information when you use our website and services:

• Contact and reservation details: Your name, phone number, email address, number of guests, date and time of visit, and any information you voluntarily provide when submitting a reservation request.
• Business inquiry details: Your name, contact information, and any details you share when asking about catering or franchise opportunities.
• Usage data: Information about how you use the website, such as pages visited, time spent, device type, browser type, and general location (city/region) based on your IP address, collected via standard web server logs and analytics tools.
• Social media interactions: If you click through to our Instagram, Facebook, or YouTube profiles from the website, those platforms may collect additional information in accordance with their own privacy policies.

We do not intentionally collect sensitive personal information (such as financial data, government ID numbers, health information, or payment card details) via our website forms.

How We Use Your Information

We use the information we collect for the following purposes:

• To process reservation requests, confirm bookings, and communicate with you about your visit.
• To respond to catering and franchise inquiries and share relevant business information.
• To provide, maintain, and improve our website, menu information, and overall guest experience.
• To monitor website performance, understand visitor preferences, and make design or content improvements.
• To send service-related communications (such as booking confirmations or responses to questions) and, where permitted by law, occasional updates about our offerings or events.

We rely on our legitimate business interests (providing restaurant services and operating our website), your consent when required, and compliance with legal obligations as the primary legal bases for processing your data.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Remember certain preferences (such as language or display settings).
• Measure traffic, understand how visitors use our pages, and improve performance.

Any analytics tools we use (for example, Google Analytics or similar services) may set cookies to collect aggregated, non-identifying information about website usage. You can typically control cookies through your browser settings; however, disabling cookies may affect some features of the website.

How We Share Information

We do not sell your personal information. We may share information in limited situations:

• Service providers: With trusted third-party service providers (such as website hosting, email service, or analytics providers) who help us operate the website and manage communications, under contractual obligations to protect your data.
• Business partners: With catering or franchise partners when necessary to respond to your specific inquiry (for example, to coordinate a large event or discuss franchise opportunities).
• Legal and safety: When required by law, regulation, legal process, or to protect our rights, property, guests, or the safety of others.

Any sharing is limited to what is reasonably necessary for the purpose described.

Data Security

We take reasonable technical and organisational measures to protect the information we collect against unauthorized access, loss, misuse, or alteration. These measures include secure hosting, access controls, and internal policies limiting who can view reservation and inquiry details.

However, no website or internet transmission is completely secure, so we cannot guarantee absolute security of information transmitted online.

Data Retention

We retain your information only for as long as it is reasonably necessary for the purposes described in this Privacy Policy, including:

• Reservation and visit records for operational, accounting, and legal purposes.
• Inquiry records (catering and franchise) for follow-up, relationship management, and compliance with applicable laws.

When information is no longer needed, we will delete or anonymise it, subject to any legal requirements to retain certain records.

Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, such as:

• Access: Request details of the personal information we hold about you.
• Correction: Ask us to update or correct inaccurate information.
• Deletion: Request deletion of your information, subject to our legal obligations and legitimate business needs.
• Objection or restriction: Object to certain types of processing or request that we limit how we use your information.

To exercise any of these rights, or to ask questions about how we handle data, you can contact us using the details below.

You may also opt out of non-essential marketing communications at any time by following the instructions in the communication or contacting us directly.

Third-Party Links and Social Media

Our website includes links to third-party platforms such as Instagram, Facebook, and YouTube for sharing updates, photos, and videos. When you click these links or interact with embedded content, those platforms may collect information about you in accordance with their own privacy policies.

We are not responsible for the privacy practices or content of external websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website and services are designed for general audiences and are primarily intended for adults and families dining at our restaurant. We do not knowingly collect personal information from children under the age permitted by applicable law without parental consent.

If you believe a child has provided us personal information without appropriate consent, please contact us so we can review and take appropriate steps.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features.

When we make significant changes, we will update the “Last Updated” date at the top or bottom of this page and, where appropriate, provide additional notice on the website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: